If you are wondering how to best get started with AI and what capabilities you can utilize today without a lot of investment, you are asking the right question.
Applied AI is the subject of using AI functionality to improve outcomes in business without the need for research. Common tasks like reading Invoices, Expenses receipts, extracting actionable tasks from conversations can save you lot of effort and improve productivity. You can implement these today.
Most SaaS software comes with such capabilities, like Microsoft 365 has “AI Builder”, Salesforce has Einstein, Azure has an entire AI/ML suite of products, Google cloud has immensely powerful Vertex AI services, and even smaller software like Monday and QuickBooks uses AI to automate several tasks for you. None of these are turned on by default though. You have to customize the process for your business to make use of these AI platforms.
When you do though, you perception of the value you get out of these modern software platforms for your business amplifies and propels the business environment into a highly productive environment.
A healthcare provider was able to use AI with MS Teams to automate call transcriptions and create a summary of the call and creates the bill for the services automatically, and places into the physicians’ action list to approve.
A financial services company was able read through over 1000 bills and invoices coming through emails and associate them to their underlying contracts/subscriptions eliminating need for a dedicated team, and improving reliability of their payment processes.
Some additional use cases
More use cases that can be easily implemented are listed on the Microsoft site
