Automating Help Desk in Financial Services with Teams and Power Platform

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Automating Help Desk in Financial Services with Teams and Power Platform

Help desk workflows in financial services is a far more complex service in some financial services and handled over emails. Streamlining this using Power Automate and Teams Planner provided simplified workflows and provided transparency into the inner workings of various support processes. We are going to discuss a recent implementation for one of our financial services clients.

Bhuvan Pasham is a founder of Invati and is the chief architect. With over 20 years of experience as technology leader, he implemented technology solutions to simply complex financial processes. He has previously worked at Blackstone, KKR and TPG Capital, and have advised numerous financial and fintech institutions.

Event Date: Thu Feb 03, 2022 at 1pm GMT

Update: Recording is available here

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